Privacy policy

At TheGlocals Pte. Ltd., we understand that your privacy is important and we endeavour to protect your personal information. 

This privacy policy applies to theglocals.com website and governs data collection, processing, and usage in compliance with the personal data protection act 2012 (no. 26 of 2012) of Singapore (“PDPA”). By using the website, you consent to the data practices described in this statement. 

This privacy policy applies to all visitors to our website.

1. What is the purpose of the privacy policy?

We are committed to respecting and protecting your privacy. Once you choose to provide us with any information by which you can be identified, you can be assured that appropriate security measures are in place to ensure your information remains free from unauthorised access or improper use.

By using this website, you signify your acceptance of this privacy policy. Please note that this privacy policy applies only with respect to the information collected on the website and not information collected or obtained through other methods or sources.

This policy from time to time by updating this page. You should check this page frequently to ensure that you are aware of any changes.

2. What information do we collect?

We generally do not collect your personal data unless:

a)      It is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or

b)      Collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose that has not been notified to you (except where permitted or authorised by law).

When you visit our website, you may be providing us with the following information:

a)      personal data you voluntarily choose to disclose to us, e.g., your name, mailing and email addresses, and telephone number which you provide to us;

b)      Website use information collected on an aggregate basis as you and others browse our website.

3. What do we use your personal information for?

We use the collected information:

a)      To operate the website and deliver the services;

b)      To process, and where necessary, respond to your application, enquiry or request;

c)       To gather customer feedback;

d)      To inform or update you of other products or services available from us and our affiliates, where you have consented to be contacted for such purposes;

e)       To monitor, improve and administer the website and services, and to provide general statistics regarding user of the website;

f)       To update you on changes to the website and services.

4. Will your personal information be passed on to any third parties?

We may disclose your personal data:

a)      Where such disclosure is required for performing obligations in the course of or in connection with our provision of the products or services requested by you; or

b)      To third-party service providers, agents and other organisations we have engaged to perform any of the functions listed in section 3 above for us.

Rest assured, we do not sell, trade or rent your personal data to others.

5. How long do we retain your personal data?

We may retain your personal data for as long as it is necessary to fulfill the purpose of collecting it, or as required or permitted by applicable laws.

We will cease to retain your data or remove how the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.

6. How about the use of cookies?
We collect information about the pages you view, and the links you click, including advertisements, through common internet technologies such as cookies and web beacons, and your IP address, which is a number that is automatically assigned to your computer when you use the internet.

7. Who to contact?
Please do not hesitate to contact us at hello@theglocals.com if you have any inquiries or feedback on this privacy policy.